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SUPPORT

Couriers around the world are at maximum capacity so deliveries may take a bit longer than expected.

Account

Where can I find my invoices?

Your past invoices can be found in your account section when logged in: https://www.spotonprint.com.au/my-account/orders

Can I delete my account?

Absolutely, please email [email protected] with your account name from the registered email and we will remove your account and details from the database.

Newsletter sign up

We send out periodic special deals, coupons, tips, announcements and other fun things. To sign up to the newsletter please fill out the subscription form in the footer of the website (down the bottom).

Newsletter unsubscribe

We’re sorry to see you go! If you would like to unsubscribe from the newsletter there is a link in the newsletter itself or click this link to complete the process: unsubscribe

Shipping

Courier

For interstate shipping we use Sendle.
The tracking website for our courier can be found here: tracking

Why Sendle?

We chose to use Sendle as our courier because of their support for small business and dedication to being a carbon neutral delivery service. Check out how they do it here.

Pick up

Orders can be picked up from our Wangara shop for no additional cost:
Unit 4/6 Buckingham Drive, Wangara WA 6065

If you prefer your own courier, you can organise a courier to pick up the package from the shop, but please notify us so that we can have your order ready for the courier.

Delivery times

We ship from our local print shop in Wangara, so times can vary for interstate depending on times of the year and distance.

Delivery time estimates after the products have been sent:
Perth Metro – 1-2 business days
WA regional – 1-3 business days
NSW – 5 to 7 business days
QLD – 5 to 7 business days
SA – 5 to 7 business days
VIC – 5 to 7 business days
TAS – 8 to 10 business days

International shipping

We are looking at expanding to international shipping soon, but at the moment it’s not something we currently support. But we’re working on it 😉

Business cards

Recycled card stock

We take sustainability and recycling seriously, so even our standard card stock is 20% recycled and we offer a card stock that is 100% recycled. Head on over our business card page to see the full range: here.

Card thickness

A standard business card is generally around the 250gsm – 320gsm region. We opt for a very hefty 350gsm card stock with our business cards, allowing for a longer life span and less bendy foldy.

For a bit-o-perspective, standard office paper is about 80gsm.

There was a defect on my cards

Sometimes the machines can have a little uprising and mess something up 🙁
Just let us know if there’s a defect with your cards and we’ll get right onto fixing it!

Signage

Common questions coming soon

Common questions coming soon

Printing

Common questions coming soon

Common questions coming soon